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Refund & Return Policy – Everyday Custom Print
Policy

Refund & Return Policy

Last updated: April 2026

At Everyday Custom Print, all products are made to order based on the product selections, customization details, and specifications provided at the time of purchase. Because our products are custom-made, all sales are final. We do not accept returns, exchanges, or refunds for orders that have been correctly produced and delivered as ordered.

1. Non-returnable and non-refundable orders

We do not accept returns, exchanges, or refunds in situations including, but not limited to:

  • Incorrect size, color, quantity, or option selections made by the customer
  • Design, text, file, or customization details submitted by the customer
  • Changes of mind after the order is placed
  • Delays caused by incorrect or incomplete shipping information provided by the customer
  • Minor variations in color, placement, or finish that may occur as part of the custom production process

Each order is produced individually based on the information provided by the customer. Once production has started, the order cannot be canceled, changed, or refunded.

2. Orders eligible for review

We take full responsibility for issues caused by our production or fulfillment process. A replacement or refund may be offered only in the following cases:

  • The item arrives damaged
  • The wrong item was delivered
  • There is a verified printing or production defect caused by us

3. How to report an issue

If your order arrives damaged, incorrect, or defective due to our production, you must contact us within 3 business days of delivery. To request a review, please provide:

1
Your order number
2
A brief description of the issue
3
Clear photos showing the product and the problem

Claims submitted after this period may not be eligible for review.

4. Resolution process

Once the issue is reviewed and approved, we will determine the appropriate resolution based on the nature of the problem. Approved resolutions may include:

  • A replacement item
  • A refund to the original payment method

We reserve the right to review each claim and determine eligibility based on the order details, submitted evidence, and production records.

5. Return authorization

Please do not return any item without contacting us first. If a return is required as part of an approved claim review, we will provide further instructions. Unauthorized returns may not be accepted.

6. Contact information

If you have any questions regarding your order, production process, or this policy, please contact us:

Emailinfo@everydaycustomprint.com
Phone+1 (346) 436-2264
Address4007 Greenbriar Drive, Ste B, Stafford, TX 77477, United States
HoursMonday – Friday, 9 AM – 6 PM CST
Saturday, 9 AM – 12 PM CST